Rental Policy

Fenestella charges 25% of the total valuation of each item rented. The minimum for rentals is $1,000. The rental period is 5 business days total. The renter can return the item(s) before the 5 business days are up, however we do not accept partial payments for returning rental items early.

COI and Tax ID forms are required for all rentals. Renters will be required to fill out a credit card authorization form in case of damage. Our location does not require specifics for the COI, but it should cover our business location as well as the entire value(s) of the item(s) rented. Invoices must be paid in full before Fenestella can release items. We do not guarantee the availability of the item until full payment for the rental is received. All sales are final.

Pick up and drop off is in Greenpoint, Brooklyn. Items need to be blanket wrapped by your movers and returned wrapped. If the item is returned damaged beyond its original pre-rented condition or not returned at all, the remaining full cost amount of each item damaged or unreturned will be charged.